Terms and Conditions

Last updated: 8 June 2026

This page is a reusable template for Procure 360’s legal documents. Review the wording with qualified legal counsel and confirm the specifics for your jurisdiction before publishing.

Overview

Procure 360 operates a B2B marketplace that connects food suppliers with hotels and restaurants. This policy explains what information we collect when you use the platform, why we collect it, and the choices you have. It applies to suppliers, establishments, and visitors to our website.

Information we collect

We collect information in three ways: information you give us, information created as you use the marketplace, and information from your device.

• Account and onboarding details — your name, work email, company, role, and the verification information required to join as a supplier or an establishment.
• Marketplace activity — products you request or offer, bids you place, auctions you run, offers you submit, awards, and the status and timing of each.
• Technical data — device, browser, and usage information collected to keep the platform secure and reliable.

How we use information

We use the information we collect to operate the marketplace and to honour the transactions made on it. Specifically, we use it to:

• Create and verify accounts, and run separate onboarding for suppliers and establishments.
• Run auctions, process bids and offers, and record awards on weekly cycles.
• Produce bid and winner analytics for the parties entitled to see them.
• Send transactional notifications about auctions, offers, and account activity.
• Protect the platform against fraud, abuse, and security threats.

Competitive data & masking

The marketplace is built on a core rule: establishments and administrators see full data, while suppliers see only their own position. A supplier’s pricing and identity are masked from competing suppliers at all times. We apply this masking throughout the platform, including in analytics and notifications, so that competition stays fair.

Sharing & disclosure

We do not sell personal information. We share information only as needed to run the marketplace or as required by law, including with:

• The counterparties to a transaction, limited to what each side is entitled to see under the masking rule above.
• Service providers who process data on our behalf under appropriate confidentiality obligations.
• Authorities, where disclosure is required by applicable law or to protect rights and safety.

Data retention

We keep information for as long as your account is active and for the period needed to meet the purposes described here, resolve disputes, and comply with legal obligations. Records of completed transactions may be retained for longer where required for accounting or regulatory reasons.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.

Security

We use technical and organisational measures designed to protect information against unauthorised access, alteration, and loss. No method of transmission or storage is completely secure, but we work to maintain safeguards appropriate to a platform handling real financial transactions.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. You can control cookies through your browser settings; disabling some cookies may affect how parts of the platform work.

Changes to this policy

We may update this policy from time to time. When we make material changes, we will revise the date at the top of this page and, where appropriate, notify you through the platform.

Contact us

If you have questions about this policy or how we handle information, contact us at privacy@procure-360.com or through our contact page.